.support-tools{scroll-margin-top:24px;}
.support-tools .section-head{align-items:flex-end;}
.support-tools .section-head p{max-width:610px;margin-bottom:0;}
.support-tool-badge{display:inline-flex;align-items:center;gap:9px;padding:10px 13px;border:1px solid #a7854d52;border-radius:30px;white-space:nowrap;font-size:11px;color:#cfb47e;background:#b8924c09;}
.support-tool-badge > span{font-size:20px;}
.support-tool-workspace{display:grid;grid-template-columns:minmax(0,1.25fr) minmax(290px,.85fr);border:1px solid #b8934b38;border-radius:16px;overflow:hidden;background:linear-gradient(125deg,#171f33,#101628 64%);box-shadow:0 20px 70px #0002;}
.support-tool-workspace > div, .support-brief{min-width:0;}
.support-check-content{padding:36px;}
.support-check-kicker{margin-bottom:16px;color:#c4a66f;font-size:9px;font-weight:650;letter-spacing:1.8px;}
.support-check-content h3{font-size:clamp(23px,2.8vw,32px);line-height:1.2;letter-spacing:-.7px;margin-bottom:17px;overflow-wrap:anywhere;}
.support-check-content h3:focus{outline:none;}
.support-check-content p{font-size:12px;line-height:1.8;}
.support-symptoms{display:grid;gap:10px;margin-top:28px;}
.support-symptoms > button{display:flex;align-items:center;gap:16px;width:100%;min-height:87px;padding:17px;text-align:left;border:1px solid #5c657e55;border-radius:9px;background:#1921379e;transition:transform 180ms ease, border-color 180ms ease, background 180ms ease;}
.support-symptoms > button:hover{transform:translateX(3px);border-color:#bd934b;background:#bd934b0c;}
.support-symptom-icon{width:33px;flex-shrink:0;font-size:27px;color:#c3a269;text-align:center;}
.support-symptoms strong, .support-symptoms small{display:block;}
.support-symptoms strong{font-size:13px;font-weight:600;line-height:1.5;}
.support-symptoms small{font-size:10px;margin-top:3px;}
.support-symptom-arrow{color:#bd934b;margin-left:auto;}
.support-manual-note{display:flex;gap:12px;align-items:flex-start;font-size:10px;line-height:1.8;color:#95a2bd;margin-top:25px;}
.support-manual-note > span:first-child{color:#bd934b;font-size:20px;}
.support-path-header{display:flex;justify-content:space-between;gap:16px;align-items:center;padding-bottom:20px;}
.support-path-header > span{color:#d6c3a1;font-size:12px;font-weight:600;}
.support-path-header button{flex-shrink:0;font-size:10px;}
.support-progress{padding-bottom:28px;}
.support-progress-label{display:flex;justify-content:space-between;gap:10px;color:#9ca9be;font-size:9px;line-height:1.6;margin-bottom:9px;}
.support-progress-track{height:5px;border-radius:10px;overflow:hidden;background:#2a334b;}
.support-progress-track > span{display:block;height:100%;background:linear-gradient(90deg,#967139,#d3b273);border-radius:inherit;transition:width 320ms ease;}
.support-step, .support-result{animation:support-step-in 240ms ease-out both;}
.support-check-link{margin:20px 0;}
.support-check-link .secondary{font-size:11px;padding:11px 14px;gap:12px;line-height:1.5;}
.support-answers{display:grid;gap:9px;border:none;margin:26px 0 0;padding:0;min-width:0;}
.support-answers legend{color:#abb7ca;font-size:10px;padding:0 0 13px;}
.support-answers button{display:flex;justify-content:space-between;align-items:center;gap:15px;padding:14px 15px;border:1px solid #56607866;border-radius:7px;background:#1b253c88;color:#dfdfdc;text-align:left;font-size:11px;line-height:1.5;transition:border-color 180ms ease, background 180ms ease, transform 180ms ease;}
.support-answers button:hover{border-color:#bd934b;background:#b8934b14;transform:translateX(2px);}
.support-answers button > span:last-child{color:#cfb173;font-size:17px;}
.support-check-nav{display:flex;flex-wrap:wrap;justify-content:space-between;gap:15px;margin-top:25px;padding-top:18px;border-top:1px solid #8c78532b;}
.support-check-nav button{font-size:10px;min-height:30px;}
.support-result-mark{display:grid;place-items:center;width:57px;height:57px;margin:8px 0 28px;border-radius:50%;border:1px solid #b18d505c;color:#d1b377;background:#bd934b10;font-size:24px;animation:support-mark-in 340ms ease-out both;}
.support-result-resolved .support-result-mark{color:#98c9ba;border-color:#78b7a54f;background:#78b7a50c;}
.support-result .secondary{font-size:11px;}
.support-completed{margin-top:28px;font-size:10px;border-top:0;border-bottom:0;}
.support-completed summary{color:#abbbd0;font-size:11px;}
.support-completed ol{padding-left:20px;margin-bottom:0;}
.support-completed li{padding:8px 0;color:#ba9c61;}
.support-completed strong, .support-completed span{display:block;}
.support-completed strong{color:#bec8d8;font-weight:500;line-height:1.6;}
.support-completed span{color:#90a0ba;line-height:1.6;margin-top:3px;}
.support-brief{padding:32px;border-left:1px solid #77839d25;background:#090f206b;}
.support-brief-top{display:flex;align-items:center;gap:11px;margin-bottom:12px;}
.support-mini-icon{color:#c4a16c;font-size:24px;}
.support-brief-top h3{margin:0;font-size:20px;}
.support-brief > p{font-size:11px;line-height:1.8;}
.support-brief > label{display:block;margin-top:18px;color:#c0c9d8;font-size:10px;line-height:1.6;}
.support-brief input, .support-brief textarea{display:block;width:100%;min-width:0;padding:12px;margin-top:7px;border:1px solid #414c635e;border-radius:7px;background:#11192c;color:#eeede6;font-size:11px;line-height:1.7;resize:vertical;}
.support-brief input::placeholder, .support-brief textarea::placeholder{color:#7988a2;opacity:1;}
.support-brief input:focus, .support-brief textarea:focus{border-color:#bd934b;}
.support-note-meta{display:flex;align-items:flex-start;gap:12px;justify-content:space-between;margin-top:8px;}
.support-note-meta small{max-width:220px;font-size:9px;line-height:1.6;}
.support-note-meta > span{white-space:nowrap;font-size:9px;color:#a8a287;line-height:1.6;}
.support-summary-preview{margin-top:22px;padding:0;border-top:0;border-bottom:0;}
.support-summary-preview summary{font-size:10px;color:#c5ad81;padding:10px 0;}
.support-summary-preview textarea{font-size:10px;}
.support-brief-actions{display:flex;flex-direction:column;gap:10px;margin-top:20px;}
.support-brief-actions .primary, .support-brief-actions .secondary{width:100%;justify-content:center;font-size:11px;padding:12px 15px;line-height:1.5;}
.support-brief-actions button:disabled{cursor:default;}
.support-action-status{min-height:0;margin:12px 0 0;color:#cfb173;font-size:10px;line-height:1.8;}
.support-action-status:empty{display:none;}
.support-real-links{display:flex;flex-wrap:wrap;gap:12px 20px;margin:22px 0 12px;}
.support-real-links a{font-size:10px;line-height:1.8;}
.support-brief-note{display:block;font-size:9px;line-height:1.8;color:#7f8da5;}
.support-storage{margin:15px 0 0;font-size:10px;line-height:1.8;color:#8c9ab0;}
.support-storage-failed{color:#d4b16f;}
@keyframes support-step-in { from{opacity:.35;transform:translateY(7px);}
to{opacity:1;transform:none;}
}
@keyframes support-mark-in { from{opacity:.5;transform:scale(.86);}
to{opacity:1;transform:scale(1);}
}
@media(max-width:1000px){
.support-check-content{padding:28px;}
.support-brief{padding:28px;}
.support-tool-workspace{grid-template-columns:minmax(0,1fr) minmax(270px,.9fr);}
}
@media(max-width:760px){
.support-tool-workspace{grid-template-columns:minmax(0,1fr);}
.support-brief{border-left:0;border-top:1px solid #77839d35;}
.support-tool-badge{margin-top:22px;}
.support-check-content, .support-brief{padding:24px;}
.support-brief-actions{flex-direction:row;flex-wrap:wrap;}
.support-brief-actions > button{flex:1 1 170px;}
}
@media(max-width:400px){
.support-check-content, .support-brief{padding:20px 17px;}
.support-symptoms > button{gap:11px;padding:14px 12px;}
.support-symptom-icon{width:23px;font-size:23px;}
.support-symptoms strong{font-size:12px;}
.support-symptoms small{font-size:9px;}
.support-path-header{align-items:flex-start;}
.support-path-header > span{font-size:11px;}
.support-progress-label{font-size:8px;}
.support-check-content h3{font-size:24px;}
.support-check-content p{font-size:11px;}
}
html.ethera-motion-paused .support-tools *, html.ethera-motion-paused .support-tools *::before, html.ethera-motion-paused .support-tools *::after{animation:none !important;transition:none !important;}
@media (prefers-reduced-motion: reduce) {
.support-tools *, .support-tools *::before, .support-tools *::after { animation: none !important; transition: none !important; }
.support-symptoms > button:hover, .support-answers button:hover { transform: none; }
}