/* Guided support: purposeful progress, quiet feedback, and room for real notes. */
.support-tools { scroll-margin-top: 24px; }
.support-tools .section-head { align-items: flex-end; }
.support-tools .section-head p { max-width: 610px; margin-bottom: 0; }
.support-tool-badge { display: inline-flex; align-items: center; gap: 9px; padding: 10px 13px; border: 1px solid #a7854d52; border-radius: 30px; white-space: nowrap; font-size: 11px; color: #cfb47e; background: #b8924c09; }
.support-tool-badge > span { font-size: 20px; }
.support-tool-workspace { display: grid; grid-template-columns: minmax(0,1.25fr) minmax(290px,.85fr); border: 1px solid #b8934b38; border-radius: 16px; overflow: hidden; background: linear-gradient(125deg,#171f33,#101628 64%); box-shadow: 0 20px 70px #0002; }
.support-tool-workspace > div, .support-brief { min-width: 0; }
.support-check-content { padding: 36px; }
.support-check-kicker { margin-bottom: 16px; color: #c4a66f; font-size: 9px; font-weight: 650; letter-spacing: 1.8px; }
.support-check-content h3 { font-size: clamp(23px,2.8vw,32px); line-height: 1.2; letter-spacing: -.7px; margin-bottom: 17px; overflow-wrap: anywhere; }
.support-check-content h3:focus { outline: none; }
.support-check-content p { font-size: 12px; line-height: 1.8; }
.support-symptoms { display: grid; gap: 10px; margin-top: 28px; }
.support-symptoms > button { display: flex; align-items: center; gap: 16px; width: 100%; min-height: 87px; padding: 17px; text-align: left; border: 1px solid #5c657e55; border-radius: 9px; background: #1921379e; transition: transform 180ms ease, border-color 180ms ease, background 180ms ease; }
.support-symptoms > button:hover { transform: translateX(3px); border-color: #bd934b; background: #bd934b0c; }
.support-symptom-icon { width: 33px; flex-shrink: 0; font-size: 27px; color: #c3a269; text-align: center; }
.support-symptoms strong, .support-symptoms small { display: block; }
.support-symptoms strong { font-size: 13px; font-weight: 600; line-height: 1.5; }
.support-symptoms small { font-size: 10px; margin-top: 3px; }
.support-symptom-arrow { color: #bd934b; margin-left: auto; }
.support-manual-note { display: flex; gap: 12px; align-items: flex-start; font-size: 10px; line-height: 1.8; color: #95a2bd; margin-top: 25px; }
.support-manual-note > span:first-child { color: #bd934b; font-size: 20px; }
.support-path-header { display: flex; justify-content: space-between; gap: 16px; align-items: center; padding-bottom: 20px; }
.support-path-header > span { color: #d6c3a1; font-size: 12px; font-weight: 600; }
.support-path-header button { flex-shrink: 0; font-size: 10px; }
.support-progress { padding-bottom: 28px; }
.support-progress-label { display: flex; justify-content: space-between; gap: 10px; color: #9ca9be; font-size: 9px; line-height: 1.6; margin-bottom: 9px; }
.support-progress-track { height: 5px; border-radius: 10px; overflow: hidden; background: #2a334b; }
.support-progress-track > span { display: block; height: 100%; background: linear-gradient(90deg,#967139,#d3b273); border-radius: inherit; transition: width 320ms ease; }
.support-step, .support-result { animation: support-step-in 240ms ease-out both; }
.support-check-link { margin: 20px 0; }
.support-check-link .secondary { font-size: 11px; padding: 11px 14px; gap: 12px; line-height: 1.5; }
.support-answers { display: grid; gap: 9px; border: none; margin: 26px 0 0; padding: 0; min-width: 0; }
.support-answers legend { color: #abb7ca; font-size: 10px; padding: 0 0 13px; }
.support-answers button { display: flex; justify-content: space-between; align-items: center; gap: 15px; padding: 14px 15px; border: 1px solid #56607866; border-radius: 7px; background: #1b253c88; color: #dfdfdc; text-align: left; font-size: 11px; line-height: 1.5; transition: border-color 180ms ease, background 180ms ease, transform 180ms ease; }
.support-answers button:hover { border-color: #bd934b; background: #b8934b14; transform: translateX(2px); }
.support-answers button > span:last-child { color: #cfb173; font-size: 17px; }
.support-check-nav { display: flex; flex-wrap: wrap; justify-content: space-between; gap: 15px; margin-top: 25px; padding-top: 18px; border-top: 1px solid #8c78532b; }
.support-check-nav button { font-size: 10px; min-height: 30px; }
.support-result-mark { display: grid; place-items: center; width: 57px; height: 57px; margin: 8px 0 28px; border-radius: 50%; border: 1px solid #b18d505c; color: #d1b377; background: #bd934b10; font-size: 24px; animation: support-mark-in 340ms ease-out both; }
.support-result-resolved .support-result-mark { color: #98c9ba; border-color: #78b7a54f; background: #78b7a50c; }
.support-result .secondary { font-size: 11px; }
.support-completed { margin-top: 28px; font-size: 10px; border-top: 0; border-bottom: 0; }
.support-completed summary { color: #abbbd0; font-size: 11px; }
.support-completed ol { padding-left: 20px; margin-bottom: 0; }
.support-completed li { padding: 8px 0; color: #ba9c61; }
.support-completed strong, .support-completed span { display: block; }
.support-completed strong { color: #bec8d8; font-weight: 500; line-height: 1.6; }
.support-completed span { color: #90a0ba; line-height: 1.6; margin-top: 3px; }
.support-brief { padding: 32px; border-left: 1px solid #77839d25; background: #090f206b; }
.support-brief-top { display: flex; align-items: center; gap: 11px; margin-bottom: 12px; }
.support-mini-icon { color: #c4a16c; font-size: 24px; }
.support-brief-top h3 { margin: 0; font-size: 20px; }
.support-brief > p { font-size: 11px; line-height: 1.8; }
.support-brief > label { display: block; margin-top: 18px; color: #c0c9d8; font-size: 10px; line-height: 1.6; }
.support-brief input, .support-brief textarea { display: block; width: 100%; min-width: 0; padding: 12px; margin-top: 7px; border: 1px solid #414c635e; border-radius: 7px; background: #11192c; color: #eeede6; font-size: 11px; line-height: 1.7; resize: vertical; }
.support-brief input::placeholder, .support-brief textarea::placeholder { color: #7988a2; opacity: 1; }
.support-brief input:focus, .support-brief textarea:focus { border-color: #bd934b; }
.support-note-meta { display: flex; align-items: flex-start; gap: 12px; justify-content: space-between; margin-top: 8px; }
.support-note-meta small { max-width: 220px; font-size: 9px; line-height: 1.6; }
.support-note-meta > span { white-space: nowrap; font-size: 9px; color: #a8a287; line-height: 1.6; }
.support-summary-preview { margin-top: 22px; padding: 0; border-top: 0; border-bottom: 0; }
.support-summary-preview summary { font-size: 10px; color: #c5ad81; padding: 10px 0; }
.support-summary-preview textarea { font-size: 10px; }
.support-brief-actions { display: flex; flex-direction: column; gap: 10px; margin-top: 20px; }
.support-brief-actions .primary, .support-brief-actions .secondary { width: 100%; justify-content: center; font-size: 11px; padding: 12px 15px; line-height: 1.5; }
.support-brief-actions button:disabled { cursor: default; }
.support-action-status { min-height: 0; margin: 12px 0 0; color: #cfb173; font-size: 10px; line-height: 1.8; }
.support-action-status:empty { display: none; }
.support-real-links { display: flex; flex-wrap: wrap; gap: 12px 20px; margin: 22px 0 12px; }
.support-real-links a { font-size: 10px; line-height: 1.8; }
.support-brief-note { display: block; font-size: 9px; line-height: 1.8; color: #7f8da5; }
.support-storage { margin: 15px 0 0; font-size: 10px; line-height: 1.8; color: #8c9ab0; }
.support-storage-failed { color: #d4b16f; }
@keyframes support-step-in { from { opacity: .35; transform: translateY(7px); } to { opacity: 1; transform: none; } }
@keyframes support-mark-in { from { opacity: .5; transform: scale(.86); } to { opacity: 1; transform: scale(1); } }
@media (max-width: 1000px) {
  .support-check-content { padding: 28px; }
  .support-brief { padding: 28px; }
  .support-tool-workspace { grid-template-columns: minmax(0,1fr) minmax(270px,.9fr); }
}
@media (max-width: 760px) {
  .support-tool-workspace { grid-template-columns: minmax(0,1fr); }
  .support-brief { border-left: 0; border-top: 1px solid #77839d35; }
  .support-tool-badge { margin-top: 22px; }
  .support-check-content, .support-brief { padding: 24px; }
  .support-brief-actions { flex-direction: row; flex-wrap: wrap; }
  .support-brief-actions > button { flex: 1 1 170px; }
}
@media (max-width: 400px) {
  .support-check-content, .support-brief { padding: 20px 17px; }
  .support-symptoms > button { gap: 11px; padding: 14px 12px; }
  .support-symptom-icon { width: 23px; font-size: 23px; }
  .support-symptoms strong { font-size: 12px; }
  .support-symptoms small { font-size: 9px; }
  .support-path-header { align-items: flex-start; }
  .support-path-header > span { font-size: 11px; }
  .support-progress-label { font-size: 8px; }
  .support-check-content h3 { font-size: 24px; }
  .support-check-content p { font-size: 11px; }
}
html.ethera-motion-paused .support-tools *, html.ethera-motion-paused .support-tools *::before, html.ethera-motion-paused .support-tools *::after { animation: none !important; transition: none !important; }
@media (prefers-reduced-motion: reduce) {
  .support-tools *, .support-tools *::before, .support-tools *::after { animation: none !important; transition: none !important; }
  .support-symptoms > button:hover, .support-answers button:hover { transform: none; }
}